Sony hefting cost of data theft

Hackers continue to sting Sony Corp. much like an aggressive swarm of hornets chasing larger prey. The company said Wednesday that email addresses and phone numbers, but not credit card information, of some 2,000 users of mobile phone venture Sony Ericsson Canada’s website had been compromised. This follows a series of cyber attacks that swiped personal data, including some non-U.S. banking and credit card account details, concerning a combined 100 million users of Sony’s PlayStation Network, Qriocity music and video streaming service and the Sony Online Entertainment gaming network.

The price of coping with data theft is quickly adding up for the company. Sony said in a statement Monday it estimated its costs associated with the spate of breaches to be about $170 million, or 14 billion yen, for its fiscal year ending March 2012. That includes security enhancements, legal costs, identity theft insurance services offered to affected customers and incentive offerings for customers such as free game time, music and videos.

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Customers, we have a little problem

Warnings cascaded from a host of consumer companies on Monday alerting their customers to a third-party data breach that compromised names and e-mail addresses. While the companies said no sensitive details were gleaned from the leak, the matter points to an issue that may never be completely cured. Read more of this post

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